Robocalls: A Growing Problem

Robocalls: A Growing Problem

There is nothing more irritating than answering the phone, only to find out its a robocall. If you feel as though you've been receiving these types of calls more often than ever, you would be right. Over 48 billion robocalls were placed in the U.S. last year, nearly fifty percent more than the previous year.  The FCC estimates that about...

Read more 0
The Significance of Digital Customer Experience

The Significance of Digital Customer Experience

There is no greater advantage to a company than providing a positive customer experience. Over the years, the world of customer experience has expanded to include avenues such as websites, apps and social media pages. This growth proves digital customer experience is just as valuable, if not more valuable, than traditional customer experience. Here are a few important factors to...

Read more 0