Best Feature for a Business Phone: Unified Communication

Tired of waiting around at your desk for a call or email while your to-do list piles up? Or how about the tiresome phone tag between you and your customer(s) that often plague the workplace? Let me tell you a secret, your workday does not have to be that way. What if I was to tell you there is a way for your desk and mobile phones, email, instant messaging, voice mail and web conferencing to be all combined into one.

The answer is Unified Communication; one platform for all your communication.

Unified Communication can help make sure that anyone trying to connect with you can do so – regardless of where you are and what device you happen to be using. How does it work? Unified Communication uses technology to integrate real-time ways of communicating. This solution brings multimedia communication, enterprise applications, and personal information into one seamless and integrated environment.

Along with the personal concept of the integration of communication, collaboration among multiple workers is also available through unified communication. This means multiple workers in different locations can work more efficiently and effectively. The smoothness of your work environment is not the only thing impacted but unified communication will also bring cost and time-sharing benefits.

Your organization can connect co-workers, partners, vendors, and customers with the information and expertise they need. Unified Communication allows the access and sharing of any videos on the desktop, mobile devices, and on-demand easily. Another great addition is the boost of better team interactions. This works by dynamically bringing together individuals, virtual workgroups and teams.

There are many name brands that have developed their own realm of Unified Communication to interact with their own phone systems. Listed below are a few popular telecom phones that work effortlessly with Unified Communication.


Avaya 9611G IP Desk Phone 

Cisco 7942G Unified IP Telephone 

ShoreTel 565G IP Telephone 

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