Avaya IP Office Customer Service Supervisor (275628, R9)
This user profile is for users for taking customer service calls. This agent license allows a user to use IP Office Customer Call Report. It enables them to with a web browser interface to view key statistics. Everything can be tracked in real time and also allow a supervisor to track their performance with IP Office Customer Call Report.
- Customer Service Supervisor License: 1 User: IPO CUSTMR SVC SPV 1 ADI LIC (275628, R9)
- Up to 30 supervisors can be licensed on IP Office Customer Call Reporter
- Compatible with IP Office R6.0 - R9.1 systems
- Additional licenses may be required
- Will NOT work on R10.0 or higher
- CCR agent/supervisor licensing requires Advanced Edition. The Advanced Edition license provides one Supervisor license.