Free UPS Ground Shipping for orders of $500 or more Just $9.95 shipping for orders under $500 to the 48 states. Expedited shipping available at discount rates.
Find a qualified Cisco-Shoretel-Avaya-All phone system installer near you with this USA phone installer database (Phone Installer List Sign Up Here)
We offer an iron-clad warranty on all products, with 90-day advanced replacement. An extended warranty is also available at a low-price.
Technical support is available with one of our expert technicians.
Contact us for some great deals on complete systems and large quantities.
We offer professional, quality repair work for many phones and systems.
The Trusted Telecom Source for Mitel-Shoretel-Avaya-Nortel and more!
The customer service leader in Business Telecom Industry since 1998- Buy-Sell-Support Phone Systems

Avaya IP Office Advanced Edition RFA Model: 227043

Availability: Yes
$1,699.00 Sale Price:
Item Total:

Refer Item to a Friend
Free Ground Shipping for orders $500+ Just $9.95 under $500

Avaya IP Office Advanced Edition RFA

This Edition is an add-on to the Preferred Edition.

Enables tracking and measuring customer service and agent productivity, search & replay of call recordings and interactive voice response (IVR) with external databases. In particular, this system license enables IP Office Customer Call Reporting (CCR), ContactStore Call Recording Library, Interactive Voice Response (IVR), Visual Basic Scripting and 8 ports of third-party Text-to-Speech to allow database queries using IVR to be read over the phone. Included in Advanced Edition are the following licenses:

• Customer Service Supervisor License - 1 User: 1 x IPO LIC CUSTMR SVC SPV RFA 1 (217655)

• VMPro Recordings Administrators License: 1 x IPO LIC CONTACTSTORE RFA LIC:DS (187166)

• Voicemail Pro VB Script License: 1 x IPO LIC VB SCRIPTING RFA LIC:DS (182300)

• Voicemail Pro Database Interface License: 1 x IPO LIC 3RD PRTY IVR RFA LIC:DS (182298)

• Voicemail Pro TTS (Generic) 8-port License: 8 x IPO LIC 3RD PRTY TTS RFA LIC:CU (182303)

Insert email for special offers:
Free Free UPS Ground shipping on orders of $500+. Within Continental U.S. (under $500 orders only $9.95)
A portion of each purchase will be donated to The Penrickton Center for Blind Children. For more information, visit
Have Telecom Items For Sale? Top Dollar Offered - Lightning Fast Bids Provided
Publish hosting images