IP Office Avaya Advanced Edition RFA (229424)

Avaya IP Office Advanced Edition RFA (R6, 229424)

This Edition is an add-on to the Preferred Edition.

This license enables:

• • IP Office Customer Call Reporting (CCR),

  • ContactStore Call Recording Library

  • Interactive Voice Response (IVR) with external databases

  • Visual Basic Scripting

  • 8 ports of Text-to-Speech (TTS) to allow database queries using IVR to be read over the phone.

  • The Advanced Edition needs a valid Preferred Edition license as a pre-requisite to run.