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IP Office Avaya Advanced Edition RFA (229424)

Advanced Edition License

IP Office Avaya Advanced Edition RFA  (229424)
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Avaya IP Office Advanced Edition RFA (R6, 229424)

This Edition is an add-on to the Preferred Edition.

This license enables:

  • • IP Office Customer Call Reporting (CCR),

    • ContactStore Call Recording Library

    • Interactive Voice Response (IVR) with external databases

    • Visual Basic Scripting

    • 8 ports of Text-to-Speech (TTS) to allow database queries using IVR to be read over the phone.

    • The Advanced Edition needs a valid Preferred Edition license as a pre-requisite to run.

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